Thank you for your interest in wanting to be part of our great Vianney Family. You can join in the following ways, choose the one you like best:

Online Affiliation
You can make your payment online with a credit or debit card, or if you prefer, in cash at any OXXO store nationwide.
Click on the following link to learn more: https://www.vianneyusa.com/products/kit-de-afiliacion

Affiliation at a Business Center
You can purchase your Affiliation Kit at any of our more than 200 Business Centers throughout Mexico.
Click on the following link to see all our locations: https://www.vianneyusa.com/pages/nuestras-tiendas

-Profit of up to 50% of your investment depending on the promotions that are in effect.

-For every purchase you make, you accumulate points on your Familia Vianney card, which you can use to pay for your orders.

-Access to the MY VIANNEY portal designed especially for our ADI's where you can place your orders online.

-Access to interest-free loans.

-Personalized and business advice.

-Access to exclusive promotions.

- Preferential prices. Lifetime membership.

-Recognition system that includes trips, breakfasts, presentations, among others.

We do not require a minimum monthly purchase; you can buy what you need when you need it by visiting any Vianney branch in Mexico.

There are several ways; choose the one that suits you best:

At your nearest Business Center
We have over 200 locations throughout Mexico.
Click the following link to see the addresses: https://www.vianneyusa.com/pages/nuestras-tiendas

Online
Through our exclusive portal for affiliates: https://www.vianneyusa.com
You can choose between receiving your products at home or picking them up at the Business Center of your choice.

By phone and Whatsapp through our remote sales channel:
Phone: (449) 910-31-75
Whatsapp: 449 805 00 11 AND 449 352 31 29

In the following link, you can find our locations, hours, and phone numbers:
www.vianneyusa.com/ubicanos

We look forward to seeing you!

The exchange and/or return process applies:

-When the product was purchased less than 30 days ago.

-When you have the original packaging.

-When you have the product ticket.

-When the product is in good condition and has not been previously washed or used.

-If it has any defect (you will have 90 days to make your exchange, being necessary to attach photographs of the product). **It will be examined upon receipt to verify that it complies with the previous point.

For more information, contact your Business Center where you made the purchase or if your purchase was through an ADI (seller), contact them.

You can purchase our products from the "Vianney 24/7" online store at www.vianneyusa.com and your order can be delivered to the comfort of your home.

Alternatively, you can visit your nearest Business Center. Here are the locations: 
https://www.vianneyusa.com/pages/nuestras-tiendas

The cost is $99 pesos to all of Mexico.

For orders placed at www.vianneyusa.com :

The delivery time for orders shipped to your home is 8 to 14 business days, subject to the frequency of the parcel service in your area.

You will be able to track your order once the shipping label arrives in your email. You can also get the status of your order by contacting us through any of our service channels:

+ WhatsApp: +52 449 111 75 17
+ Email: info@vianney.com.mx
+ Social media (Facebook and Instagram)
+ Live chat

Please refer to our Return Policy at this link: https://www.vianneyusa.com/politica-de-devolucion

Please note that we do not have online billing. We suggest you go to the business center where you made your purchase and request the invoice.

If you made your purchase online please send us an email with your tax information to info@vianney.com.mx

Remember that you have up to 48 hours to request your invoice for your online purchases.